Effective Date: 2nd July 2023
This Privacy Policy describes how TSO UK Ltd. ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website www.tradesuperstoreonline.co.uk ("Website") and purchase our products and services.
- Information We Collect
1.1 Personal Information We may collect the following personal information from you:
- Full Name
- Contact Information (including email address, phone number, and mailing address)
- Payment Information (including credit card details)
- Order History
- Communication Preferences
1.2 Automatically Collected Information When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include:
- IP address
- Browser type
- Operating system
- Referring URLs
- Website usage information
- Use of Information
2.1 Personal Information We use your personal information to:
- Process and fulfil your orders
- Provide customer support
- Communicate with you regarding your orders, inquiries, and promotions
- Send you marketing communications (where permitted by law)
- Improve our Website and services
- Comply with legal obligations
2.2 Automatically Collected Information We use automatically-collected information to:
- Analyse trends and statistics
- Improve the Website's functionality and user experience
- Monitor and prevent fraud and unauthorised access
- Generate aggregated and anonymised data for internal purposes
- Disclosure of Information
3.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers have access to personal information only as necessary to perform their services and are obligated to maintain its confidentiality.
3.2 Legal Requirements We may disclose your personal information if required by law, regulation, or legal process.
3.3 Business Transfers In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website of any change in ownership or uses of your personal information.
- Data Security
We implement appropriate technical and organisational measures to protect the security of your personal information and prevent unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to the processing of your personal information
- Withdraw your consent (if applicable)
- Restrict or limit the use of your personal information
- Request a copy of your personal information
- Lodge a complaint with the supervisory authority
To exercise any of these rights, please contact us using the information provided in Section 7.
- Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
hello@tradesuperstoreonline.co.uk
- Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated version on our Website or via email. We encourage you to review this Privacy Policy periodically.
By using our Website and providing your personal information, you agree to the terms and conditions outlined in this Privacy Policy.
Last updated: 2nd July 2023